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We realize the importance of support in today's online community, that's why we're here for you 24 hours a day, 7 days a week via email to support@brokerfiles.com
Need hard copies scanned and uploaded into your account?
No need to purchase additional software to scan into a .pdf document, just use your BrokerFiles account. Simply fax your hard copies directly to your BrokersFiles fax line. Pick up your documents in a pdf version in your fax center. Our state of the art secure fax receiving system uses multiple fax lines so that you're never stuck with a busy signal. All of this only takes about 30 seconds!
Lost your broker account password?
Send an email from the email account listed as administration for your membership at BrokerFiles.com to password@brokerfiles.com.   Include the Primary Contact Name for the account and what you'd like your password to be reset too.  

General Questions?
Send an email to info@brokerfiles.com explaining in detail your question or problem that you are experiencing.  Please allow up to one business day to receive a response.  Normally, support issues are resolved within a few hours.
Of course, you can use our phone lines but email is always the most efficient method to alert us that you need assistance.   

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